Support

If cashback is missing, prepare merchant, date, order amount and link.

Tell us which store you used and include the merchant domain if possible.

Include the purchase date and approximate time so the transaction can be matched.

Share the order total, currency and whether any discount code was used.

Use the same email address as your cashback account.

Send the generated tracking link or the page where you started the purchase.

Attach a receipt or screenshot if available. Contact support at [email protected].